Questions, Answered
Everything advertisers ask us, in one place. Still stuck? Email us and a human replies.
How often does my ad play?
The screen runs a 64-second loop, around the clock. Gold plays in every loop, about 1,350 times a day. Silver plays in every 2nd loop, about 675 times a day. Community plays in every 4th loop, about 337 times a day. Each play is a full 8 seconds.
How fast can I go live?
Book and pay in minutes, then we review your creative within 24 hours. Once approved, your ad joins the loop on your chosen start date.
What are the dayparts?
Morning Drive (6:30 to 9:00) and Evening Drive (16:30 to 19:30) are exclusive rush-hour takeovers. Your ad plays in every single loop during the window, and only one advertiser can hold each daypart at a time.
What if my ad isn't approved?
You get the reason in plain language, and you can fix and resubmit as many times as you need before your start date. If your start date arrives with nothing approved, it shifts automatically to the next available cycle. Nothing is lost.
Do you store my card details?
No. We never save cards. When your next cycle is due, you get a secure pay link by email and in your dashboard, and you pay in one tap.
Is there a minimum commitment?
Gold has a 6-cycle minimum and Silver a 3-cycle minimum. After that, both roll month to month until you cancel. Community and the dayparts are month to month from day one, you simply rebook each cycle if you want to stay on.
Can I change my ad mid-cycle?
Gold: as often as you like. Silver and dayparts: once per cycle. Community: your creative is locked for the cycle. Every change passes the same quick review before it goes on screen.
Can you design my ad for me?
Yes. Our design service builds your creative to spec for $270 XCD per creative, and it is included free with Gold. You will get artwork sized, readable and ready for the screen.
What happens when my campaign ends?
For month-to-month packages, we email you 7 days and 2 days before expiry with a one-tap rebook link that keeps your slot and creative. Nothing renews without you saying so.
What content is allowed on the screen?
Anything honest, legal and readable. We curate the loop, so ads that are misleading, unlawful, adult in nature or simply unreadable will be declined with a reason. The full rules live in our terms and ad policy.